Quickbooks Online vs Desktop, which do you prefer and why?

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Desktop – I’ve been virtual (in the cloud) for almost 8 years.

QuickBooks Online was released in 2001 (or thereabouts depending upon which resource is correct). That’s 17 years. It is still lacking in features, unstable, a weak comparison to desktop, has down-time issues at least weekly, has “known” unresolved issues for common functionality that are now multiple years without fixes.

QuickBooks Desktop was released in 1999 (approx). Still has a larger market share than Online (even with extensive marketing of QBO and virtually removing any indication they offer a desktop product on their website).

Both products have a place in the market.
QBO should be light-years beyond where it is considering all the resources that have been thrown at it these past 5 years. Is it improving? Yes. Will it continue to get better? Yes. Should they get rid of Desktop? No.

If price alone were the only consideration for a small business (which we all know it is sometimes) desktop wins hands down every time (especially if you have to start adding on 3rd Party apps).
For me, it’s about stability and functionality, with price for multiple companies also a consideration. Additionally, Desktop is an appropriate solution for nearly every industry, every prospect I meet. The same cannot be said for QBO (without workarounds, limitations or added apps).

The other consideration that is too often ignored is whether a business is actually using the software to manage their business or if it’s bookkeepers using the software to do write up in order to prepare a tax return.

Michele Riffe is a pricing and profit strategist that helps Bookkeepers & Accountants reach a half a Million Dollars with little overhead & minimal staff.