How do I apply the credit memo to a customer’s invoice without it showing as a payment?

Hello,
Can anyone help me please?
I have a customer's credit memo that needs to be applied to an invoice.
I followed the instructions in this link:
https://community.intuit.com/%E2%80%A6/1145640-credit-memos-delayed?fbclid=IwAR2ivizbH7lBfMv4xHdJIs5GOEg0F30voor_gGMCxplNYZ2oOo-_O4ad_jg
My problem is in step 6 of the instructions:
The receive payment area has no credits section in it.
What am I doing wrong?
How do I apply the credit memo to a customer's invoice without it showing as a payment?

Please advise...
Thanks!

1

I think you created a credit memo when you should have created a delayed credit.
A credit memo is going to show as a payment because it is a posting transaction.
A delayed credit will only show as a line item on the invoice and is a non posting transaction.